“You sure have an amazing operation!!! It was a pleasure meeting Alec at the cottage show and he followed up with an email quote the next week, as promised! Owen delivered and installed the dock without a hitch, on time as promised!! To make things even better, it’s a great dock!! Thank you so much for your efforts to provide such great service and products.”
"Thank you so much for a fabulous dock. I am so pleased with, it, it is stable, elegant, and had a ladder to help my mother out of the water so she doesn’t have to cut her feet on Zebra mussels. Alec was very proficient in installing it, adapting it to my shoreline’s specifics. He had already installed a dock there over ten years ago! Thank you for a great product and for all the messages giving me updates. Also, thank you for navigating the permit meanders instead of me. All in all, you have in me a very satisfied customer, Thank you so much.”
“Just wanted to let you know we are very pleased with the dock. Having only seen the web site pictures and discussions with you (Pat) I wasn’t exactly sure what it would be like. It is well made and looks great! Your installation crew was on time friendly and helpful. Thanks to you and you team.”
“Your crew did a great job today. The workmanship looks outstanding; I can’t believe we even thought of doing it ourselves. Enclosed are a few pics – feel free to use them if you wish – perhaps other pilots will take notice.”
“WOW!! Thank you so much for the gorgeous dock! Tom raved about how nice you two were and how helpful you were. I know we will get a lot of use out of our new dock! I want to tell you that I appreciate how professional you folks are and how excellent your customer service is. We did a lot of comparing in price, quality, and customer service with other dock companies and you guys exceeded the rest on all counts. Your company will go a long way that is for sure and we will make sure we spread the good word about you. We are eager to get us north to enjoy the view of the lake from our new perspective. Thanks again”
Heather (and Tom)2010
“Once again Rideau docks proves they are the best! Thanks so much for your extra work in taking the old ramp away. It was stuck in the mud and we couldn’t pull it out, but you did! You were on time, did the job perfectly, and were even funny! It’s great to deal with you.
“Hi Reid; Rideau Docks Limited of Westport will be manufacturing and installing ours. Alec and Pat Trefry are the owners. My experiences with them have been nothing short of excellent.”
We just wanted to say big thanks! Jason and young John did a fabulous job delivering, assembling and setting up our dock. They were professional and personable, and very focused on doing the best job to ensure the dock was installed where and how we wanted. We did a fair bit of research before choosing Rideau Docks and I am very pleased to say I am 110% positive we chose the best company. You charged what you quoted. You built what we had designed together, and you delivered it on the day you said you would deliver it. I laughed and said to my wife,"one thing is for sure, you don't get that kind of service from other contractors!” We're looking forward to spending many summers entertaining family and friends and enjoyed our first full day in our Muskoka chairs and diving off the dock - while my brother in-law passed the time fishing and my daughter and her friend launched their kayaks. All thanks to the staff at Rideau Docks. Count on us for giving you all the best recommendation possible.”
Kind regards, Tolly and Lisa. 2016
“The dock looks great! Thanks so much. It was a pleasure meeting Jason and John and I was very pleased with how quickly and smoothly the installation went today. Great experience all round working with you and I will highly recommend your product and service.”
“Thank you for the great customer service we enjoyed all our dealings with Jim, he was knowledgeable and courteous and we will definitely suggest your company for any family or friends dock needs.”
“Thank You Pat. Jason and Johnny did a great job and we had a few good laughs in the process.
J and J are a well oiled crew.”
9198 County Rd 42, Box 40, Westport, ON K0G 1X0 | 613.273.2036